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The Chicago Business Owner’s Guide To I.T. Support Services And Fees

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Responsive, Friendly Service

Cost-Effective IT Support

Fast, Secure Performance

Read This Guide and You’ll Discover:

The 3 most common ways IT services companies charge for their services, and the pros and cons of each approach.

The common billing model that puts ALL THE RISK on you, the customer, when buying IT services; you’ll learn what it is and why you need to avoid agreeing to it.

Exclusions, hidden fees and other “gotcha” clauses IT companies put in their contracts that you DON’T want to agree to.

How to make sure you know exactly what you’re getting to avoid disappointment, frustration and added costs later on that you didn’t anticipate.

21 revealing questions to ask your IT support firm BEFORE giving them access to your computer network, e-mail and data.

Are You Ready For Better IT Support?

Call us at 630-967-2009 to speak with an expert now. For client support, call us at 630-605-5395.

Give Us A Call

When interviewing different companies for our first-ever I.T. company, MG stood out from the rest, and they have lived up to every expectation and promise, and then some. Here is a short list of why we are so happy with the work that Todd and his outstanding team of professionals has done for us:

  • Knowledgeable, expert, top-tier staff
  • Timely and reliable responses to help tickets
  • A seamless server migration to a cloud-based system
  • Professional and thorough work at setting up new and updating existing computer workstations
  • Experts at implementing outstanding cyber-security protocols
  • Their expertise and efficiency at handling the day-to-day tasks allows them the time to address the more complex, "custom" I.T. issues that come up.
  • Creative and cost-effective solutions to unforeseen issues
  • Personable staff with good communication skills, who build relationships
  • Understanding the unique needs of a not-for-profit institution
Martin Pazdioch Decision Maker
First Congregational United Church of the Christ